Why Is It Important To Digitize Your Grocery Business In 2021?

In 2021, grocery retailers all over the world faced a seismic transition, and customers embraced the process because they quickly adapted. Customers wanted on-demand delivery, thus this was a great success. Because of the unexpected COVID-19 situation, the demand for online groceries rose dramatically. To ensure customer satisfaction, businesses have to increase the efficiency of their online store operations.

 

reasons to go online in 2021 with business

 

Consumer behavior is evolving, and this has resulted in changes in their food shopping habits. According to recent statistics, the COVID-19 outbreak has caused a 37% surge in online grocery shoppers in the United States. This indicates that the epidemic more than tripled the number of people shopping for groceries online. It was not only the people of the United States, but also the rest of the world, who were forced to attempt a new experience in grocery shopping online.

 

Online grocery purchasing has established a new market trend.

 

Retailers have begun to shift their focus from brick and mortar to digital platforms. This tendency has also influenced small business owners to change their operations. This was thought to be one of the simplest ways to deal with the epidemic by delivering the necessary items to customers’ homes.

 

ELVIS’ ONLINE ORDERING SOLUTIONS can help your grocery store deal with present consumers while also allowing you to expand your customer base. You can facilitate better online grocery shopping at your business with our ordering solutions. More customers will be able to find your store as a result of this. It may assist your store with client management, order administration, billing, delivery management, customer retention, and data management, among other things.

 

In this pandemic condition, the entire world is in a state of emergency. The COVID-19 has a major impact on enterprises all across the world. Integrating digital technology into store operations has become a big potential for the grocery industry. You may improve your customer relationship management capabilities using the ELVIS ONLINE ORDERING SYSTEM. The ELVIS ONLINE ORDERING SYSTEM enables you to communicate with your consumers, provide specials and offers, and send notifications, among other things.

 

You can reach a larger target audience with the help of a customer-centric online app. You can access the essential data from anywhere and at any time using the cloud database system. Increased sales can also help you get a higher ROI (Return on Investment). It is undeniable that digitization is the way of the future for businesses. As a grocery retailer, you must be able to adjust to changing trends in order to thrive in the post-COVID era.

 

For the seamless operation of your organisation, we provide you with solutions that have desired features. For additional details, please contact our team right now.

Online Multi-Vendor Platform Case Study – IBR Bazaar

multi vendor ordering platform

CLIENT

IBR BAZAAR is an online grocery delivery and subscription payment app especially for Trivandrum citizens. This app enables buying of groceries from the local market and payment of newspaper subscriptions.

INDUSTRY

E-Commerce

REQUIREMENT

The client required a way to order from many vendors. They also required a single payment channel via which clients could pay for the content they had subscribed to and read. Customers should be able to follow their deliveries, and vendors should be able to see real time tracking of orders. The client also required a platform where individuals may register as clients or agents. Ads, user information, invoices, and payment choices should all be displayed in the app. The customer also required a system that would allow management and delivery boys to handle orders.

KEY FEATURES

    • Payment is done through a separate payment portal. Payment collections are done using Pay U Money.

 

    • The monthly wise bill payments can be viewed by the clients from the bill page.

 

    • Reminders can be sent on clients’ bills due date to the agents in the form of notifications.

 

    • A detailed client list can be generated on the basis of the routes.

 

    • The users can get access to real-time reminders and notifications.

 

    • The admins have the ability to view and add financial matters regarding reconciliation of payments received, processed payments, payments received and can also create daily reports.

 

    • The admins have the power to control and manage the marketing employees and generate code for each employee.

 

    • Users can view and track the delivery of products in real-time.

 

    • The delivery boys can view their orders on a real time basis.

 

    • The sellers can keep a track on the order and delivery status.

 

SOLUTION

IBR BAZAAR CUSTOMER APP, IBR BAZAAR DELIVERY BOY APP, AND IBR BAZAAR SELLER APP were created to meet the needs of the client. We proposed a one-stop solution for the time-consuming process of paying for newspapers and magazines. Customers may take advantage of all the benefits of online grocery delivery with the IBR BAZAAR CUSTOMER app. Customers can pay for what they read and subscribe to using a single, user-friendly payment portal. Grocery delivery, restaurant delivery, magazine and newspaper reading, bill paying, due checking, and other functions are available on our mobile app. The app also allows customers to follow their orders in real time using the app.

The IBR BAZAAR DELIVERY BOY APP assists the delivery boy in keeping track of the orders that have been received. The IBR BAZAAR SELLER APP allows the seller to keep track of their inventory as well as sales and orders.

RESULTS

Our tailored solution’s objective is to assist clients with their needs. Our professional solution is adaptable to their needs and also compatible with their working environment. We were able to execute this job on schedule because of our technical and management skills. Our team has assisted clients in meeting their demands and achieving their strategic goals, as well as improving their effectiveness and efficiency and offering valuable services to their customers.

ELVIS MODULES

    • Delivery management

 

    • User management

 

    • Admin management

 

    • Agent management

 

    • Employee management

 

    • Order management

 

    • Report generation

 

    • Bill management

 

    • Subscription management

 

    • Vendor management

 

    • Customer management

 

    • Seller management

 

    • Inventory management

 

    • Supply management