Delivery App Case Study – Goyal Food Products

CLIENT

 

GOYAL FOOD PRODUCTS is a well-known grocery wholesaler based in HARYANA. They provide clients with high-quality products at a reasonable cost. GOYAL FOOD PRODUCTS is one of the most sought-after grocery providers in India.

food delivery app case study

INDUSTRY

E-Commerce

REQUIREMENT

The client needed a system for tracking huge orders. They also required a mechanism to keep track of vendors and consumers, as well as interact with them. They asked for a single payment channel through which clients could easily pay for their items. Customers and vendors should be able to follow the progress of their orders. In addition, the customer required a system to manage dealerships, offers, and ads. Invoices, payment choices, and personal information should all be accessible to users. The client should also be able to keep track of orders and other information.

KEY FEATURES

Customers, dealers, and distributors can use a secure payment system to make payments, and stakeholders and clients can see invoices and complete bill information.

Users can get real-time notifications for things like orders, payments, and deliveries.

Customers, dealers, and vendors, among other things, can access detailed information.

The administrator has access to past due payments, received payments, and processed payments, as well as the option to run a daily report.

The client has control over his employees and merchants. Dealers and stakeholders will be able to track the status of their orders and delivery using the system.

SOLUTION

The GOYAL FOOD PRODUCTS CUSTOMER APP, GOYAL FOOD PRODUCTS DELIVERY BOY APP, and GOYAL FOOD PRODUCTS SELLER APP were created to meet the demands of the customers. Customers can take advantage of all the benefits of online grocery delivery with the GOYAL FOOD PRODUCTS CUSTOMER app. Customers may pay for their purchases using a single, user-friendly checkout page. You may use our mobile app to order groceries, browse stores, and complete other chores. Customers can also track their orders in real time using the app.

The GOYAL FOOD PRODUCTS DELIVERY BOY APP aids the delivery boy in keeping track of his orders. Sellers can use the GOYAL FOOD PRODUCTS SELLER APP to keep track of their inventory, sales, and orders.

RESULTS

The goal of our customized solution is to help clients with their specific requirements. Our professional solution can be tailored to their specific requirements and is also suitable with their workplace. Because of our technical and management abilities, we were able to complete this project on time. Our team has helped clients satisfy their needs and achieve their strategic objectives, as well as increase their effectiveness and efficiency while providing valuable services to their customers.

ELVIS MODULES

Delivery management

User management

Admin management

Employee management

Order management

Report generation

Bill management

Vendor management

Customer management

Seller management

Inventory management

Supply management

Why is it important to receive orders through the restaurant’s website or mobile application?

A good order-taking mechanism in a restaurant ensures fast order delivery coupled with efficiency. Why is it important to merge multi-platform ordering into one centralized dashboard for your restaurant business? Let’s look at how a centralized restaurant ordering system adds efficiency to the different levels of order taking in your restaurant.

 

Restaurants are realizing the need to own the end customer ordering experience. This is why they are investing in self-owned websites / mobile apps. In this way, they can manage the end customer experience much more.

 

A powerful feature of the restaurant ordering system from is that it deeply integrates website / mobile ordering with the POS.

 

All orders received online are entered directly into the system. There is no possibility of missing an order. Any orders received online will also be reflected in real-time orders at the POS.

 

A detailed report on the orders received on the website provides information on the performance of each item. By combining online and offline media sales information, restaurateurs can bring modifications to the central menu.

 

Any changes made to the menu are automatically reflected on the restaurant’s website and mobile app.

 

Retaining customers also becomes easier. The central CRM instantly updates the customer data collected from the website / mobile app. Based on consumption patterns, restaurateurs can create personalized offers and even send direct push notifications through the app. Even for customers, it is more accessible to keep track of their order history.

 

What questions should you ask before investing in a restaurant ordering system ?

 

food delivery app

 

    1. Will the order system help you manage all orders across all channels in one view?
    2. Is your restaurant POS equipped with the essential requirements of an ordering system?
    3. Will your current restaurant ordering system be updated as you expand your restaurant business?
    4. Is the restaurant’s ordering system designed to keep the customer at the center of the entire ordering process?
    5. Does it satisfy your restaurant POS Checklist?

 

Not integrating with third-party platforms uses the efforts and time of manually updating the order in the system. The restaurant may also miss the slightest opportunity to add minute details. Need a demo to see how it works? Get in touch with us.

Online Multi-Vendor Platform Case Study – IBR Bazaar

multi vendor ordering platform

CLIENT

IBR BAZAAR is an online grocery delivery and subscription payment app especially for Trivandrum citizens. This app enables buying of groceries from the local market and payment of newspaper subscriptions.

INDUSTRY

E-Commerce

REQUIREMENT

The client required a way to order from many vendors. They also required a single payment channel via which clients could pay for the content they had subscribed to and read. Customers should be able to follow their deliveries, and vendors should be able to see real time tracking of orders. The client also required a platform where individuals may register as clients or agents. Ads, user information, invoices, and payment choices should all be displayed in the app. The customer also required a system that would allow management and delivery boys to handle orders.

KEY FEATURES

    • Payment is done through a separate payment portal. Payment collections are done using Pay U Money.

 

    • The monthly wise bill payments can be viewed by the clients from the bill page.

 

    • Reminders can be sent on clients’ bills due date to the agents in the form of notifications.

 

    • A detailed client list can be generated on the basis of the routes.

 

    • The users can get access to real-time reminders and notifications.

 

    • The admins have the ability to view and add financial matters regarding reconciliation of payments received, processed payments, payments received and can also create daily reports.

 

    • The admins have the power to control and manage the marketing employees and generate code for each employee.

 

    • Users can view and track the delivery of products in real-time.

 

    • The delivery boys can view their orders on a real time basis.

 

    • The sellers can keep a track on the order and delivery status.

 

SOLUTION

IBR BAZAAR CUSTOMER APP, IBR BAZAAR DELIVERY BOY APP, AND IBR BAZAAR SELLER APP were created to meet the needs of the client. We proposed a one-stop solution for the time-consuming process of paying for newspapers and magazines. Customers may take advantage of all the benefits of online grocery delivery with the IBR BAZAAR CUSTOMER app. Customers can pay for what they read and subscribe to using a single, user-friendly payment portal. Grocery delivery, restaurant delivery, magazine and newspaper reading, bill paying, due checking, and other functions are available on our mobile app. The app also allows customers to follow their orders in real time using the app.

The IBR BAZAAR DELIVERY BOY APP assists the delivery boy in keeping track of the orders that have been received. The IBR BAZAAR SELLER APP allows the seller to keep track of their inventory as well as sales and orders.

RESULTS

Our tailored solution’s objective is to assist clients with their needs. Our professional solution is adaptable to their needs and also compatible with their working environment. We were able to execute this job on schedule because of our technical and management skills. Our team has assisted clients in meeting their demands and achieving their strategic goals, as well as improving their effectiveness and efficiency and offering valuable services to their customers.

ELVIS MODULES

    • Delivery management

 

    • User management

 

    • Admin management

 

    • Agent management

 

    • Employee management

 

    • Order management

 

    • Report generation

 

    • Bill management

 

    • Subscription management

 

    • Vendor management

 

    • Customer management

 

    • Seller management

 

    • Inventory management

 

    • Supply management